Program learning outcomes outline what Mohawk's graduates need to know and be able to do after they complete this program.

Initially, most program learning outcomes were developed by the Ministry of Training, Colleges, and Universities (MTCU) in consultation with employers and educators. Now, they are reviewed and updated during program review, in consultation with employers, graduates, and current students.

If you want to find out more about MTCUs Published College Program Standards Click Here

Vocational Standards

The graduate has reliably demonstrated the ability to:

1. Communicate insurance-related information in oral, written, and graphic formats suited to specific audiences and purposes.
2. Apply knowledge of insurance principles and practices.
3. Apply knowledge of the Canadian legal system, the legislative context of the insurance industry and business in general to insurance contracts, documents and processes.
4. Recommend various insurance policies to clients from the perspective of the broker.
5. Evaluate the various factors affecting the acceptance and underwriting of any insurance risk.
6. Apply fundamental skills for claims and adjusting losses.
7. Apply professional and ethical principles and responsibility within an insurance organization.
8. Apply and adapt various technologies, systems, and computer applications used in insurance environments.
9. Develop operational principles, procedures and client-service strategies.
10. Apply marketing techniques used by insurance companies, brokers and agents.
11. Apply knowledge of accounting and economics within the broad field of insurance.
12. Develop personal professional development strategies and plans to enhance leadership, management skills, and insurance expertise.

Essential Employability Skills

All graduates with the following Ontario College credentials, Ontario College Certificate, Ontario College Diploma and Ontario College Advanced Diploma, must be able to reliably demonstrate Essential Employability Skills in a combination of the following 11 skill areas:

1. Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience.
2. Respond to written, spoken or visual messages in a manner that ensures effective communication.
3. Execute mathematical operations accurately.
4. Apply a systematic approach to solve problems.
5. Use a variety of thinking skills to anticipate and solve problems.
6. Locate, select, organize and document information using appropriate technology and information systems.
7. Analyze, evaluate and apply relevant information from a variety of sources.
8. Show respect for diverse opinions, values, belief systems and contributions of others.
9. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
10. Manage the use of time and other resources to complete projects.
11. Take responsibility for one's own actions, decisions and consequences.

Find out more about Essential Employability Skills here.